Services

Services

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Data Entry

We are a team of data entry professionals providing 100% error-free data entry outsourcing services in various formats. With our one-stop data entry services, businesses are assured of their operational efficiencies.

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Technical Support

We help you to build long-lasting customer relationships with our post-purchase technical support. Our technical experts handle problems that range from tier one solving simple queries to providing multiple tier support applications.

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Back Office Operations

It is possible by any industry to outsource their business functions. The work to be outsourced can be technical, accounting, Human resources, sales, Marketing, customer support, Research and Development, IT support, Operations, etc.

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Customer Support

With the certified and experienced team of Indian Capital Finance, get round-the-clock support that effectively boosts your sales so that you stay rest assured of outsourcing customer services and focus on growing your business.

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Industries We Serve

Sector

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Healthcare

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Finance

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Telecommunications

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Retail

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Technology

Technology and Infrastructure

Centre Infrastructure

  • Office Space: Adequate and ergonomically designed workspace for agents and staff.
  • Meeting Rooms: For team meetings, client calls, and training sessions.
  • Break Rooms: To provide relaxation and refreshment areas for employees.
  • Backup Power Supply: UPS and generators to ensure continuous operations during power outages.

Network Infrastructure

  • High-Speed Internet: Reliable and high-speed internet connections with redundancy.
  • LAN/WAN Setup: Local Area Network (LAN) and Wide Area Network (WAN) configurations for internal and external connectivity.
  • VPN Access: Virtual Private Network for secure remote access to the BPO systems.

Environmental Control

  • HVAC Systems: Heating, Ventilation, and Air Conditioning to maintain a comfortable working environment.
  • Fire Safety: Fire detection and suppression systems.
  • Physical Security: Surveillance cameras, security personnel, and access control systems.

Compliance and Certifications

  • Data Protection Regulations: Compliance with data protection laws.
  • Industry Standards: Adherence to standards like ISO 27001 for information security.